Privacy Policy

Protecting your personal information is Buzzvil’s top priority.

This Privacy Policy defines how Buzzvil collects, processes, uses and discloses data collected through Buzzvil’s website (www.buzzvil.com) or other Buzzvil’s websites that indicates this Privacy Policy.

For more information on how cookies are used on the website(s) of Buzzvil, please see "Matters Regarding Installation, Operation, and Denial of Automatic Collection of Personal Information."

This policy shall be effective from March 10, 2020 and if this is amended, we will notify you through notice on our website (or individual notice by writing, e-mail or telephone).
    • Items of personal information collected and how to collect the personal information
    • Purpose of collecting and using personal information
    • Period of retention and use of personal information
    • Procedure and method for destruction of personal information
    • Consignment and cross-border transfer of collected personal information
    • User's rights and method of exercise
    • Matters Regarding Installation, Operation, and Denial of Automatic Collection of Personal Information
    • Measures to secure the safety of personal information
    • Privacy Officer

Items of personal information collected and method of how the personal information are collected

We at Buzzvil collect personal information entered directly by you in the following cases to manage inquiries about our company, solutions, and recruitment, resource material downloads, and newsletters, etc. We also collect data automatically created while you use our website(s).

Contact us
    • Required information: Last name, first name, email, country, mobile phone number, office phone number, company name, company type, industry
    • Download resource materials (media kits, brochures, etc.)
    • Optional information: Mobile phone number, office phone number

Newsletter
    • Required information: Last name, first name, email, country, company name, company type, industry
    • Optional information: Mobile phone number, office phone number

  • The following cookie information may be automatically generated and collected during the use of the website service.
    • Your access and activity log
    • Information based on your IP address
The above information includes the information originally collected and the information that has been modified over a course of time.

Purpose of collecting and using personal information

  • We at Buzzvil use the collected personal information for the following purposes:
    • Providing answers to customer inquiries and managing customer needs and issues
    • Providing resource materials
    • Providing and managing newsletters subscription feedbacks
    • Using information for marketing and advertising (delivering guidance and promotional information through social media, email, etc.), and using access frequency and statistical analysis data of customer

Period of retention and use of personal information

In principle, we will destroy the information without delay after the purpose of collecting and using personal information has been achieved. However, if it is necessary to keep the data for any reason called for in the company policy or the laws stipulated as shown below, the relevant information will be retained. Such information will be destroyed immediately after storage during the period set forth below and in related laws, and will not be used for the purpose other than the purpose set out below or in the law during the storage period.
  • Retention of information in accordance with company policy
    • Reason: Your activity history management
    • Period: One year from the last time you accessed the website

Procedure and method for destruction of personal information

In principle, we at Buzzvil will destroy the information without delay after the purpose of collecting or using the personal information has been fulfilled or the retention period has elapsed. The destruction procedure and method are as follows:

Destruction procedure
    • We destroy the collected personal information without delay after the purpose of collecting or using the personal information has been fulfilled or the retention period has elapsed. However, the information that must be kept under this privacy policy and the relevant laws shall be destroyed after being retained for the period prescribed by laws. In this case, the personal information shall be kept separately from other personal information being processed.

Destruction method
    • The personal information printed on paper shall be shredded or destroyed by incineration, and the personal information stored in the form of electronic files shall be deleted using technical methods that cannot reproduce the records.

Consignment and cross-border transfer of collected personal information

We at Buzzvil consign the processing of personal information to external professional companies to perform the service as shown below. The processing of personal information shall be consigned to each consignee only if it is necessary to provide that service.

Upon the consignment of the processing of personal information, to ensure the safety and protection of personal information, we shall clearly specify the observance of instruction related to personal information, the confidentiality of personal information, the prohibition of providing the personal data to third parties, the burden of liabilities in case of any accident, the period of consignment, the return or destruction of personal information after the end of processing, etc. and shall supervise the consignee to process personal information safely.

Consigned matters
    • Name of consignee: Neodigm
    • Consigned service: Event and survey key-in and analysis service

Matters on cross-border transfer
    • Items of personal information transferred: Same as the items of personal information collected
    • Country to which personal information is transferred, and date and time of transfer, and how to transfer: Japan, The personal information shall be transferred to the data center overseas at the time when the representative website of Buzzvil collects the personal information.
    • Name and contact number of the person who receives the personal information: Salesforce
      You can click Contact through the website (https://www.salesforce.com/kr/company/privacy/full-privacy/) or send a mail to the following address:
      Salesforce Privacy Protection Officer (Salesforce Privacy Team)
      415 Mission St, 3rd Floor
      San Francisco, CA 94105, USA
    • Purpose of use of personal information of the person who receives the personal information and the period of retention: To consign the service to use the personal information storing and processing system and the period of retention and use shall be the same as our retention period.

User's rights and method of exercise

You and your legal representative may view or correct your registered personal information at any time. When you request viewing, correction, and deletion of your personal information by phone or e-mail to our privacy officer, we will handle your request without delay after your identity verification process.

If you request us to correct any error in your personal information, we will not use or provide your personal information until the correction is completed. In addition, if your incorrect personal information has already been provided to a third party, we will promptly notify the third party of the result of the correction so that the correction can be made.

Matters Regarding Installation, Operation, and Denial of Automatic Collection of Personal Information

We install and operate a device that automatically collects personal information, such as 'cookies', which frequently store and find user information. Cookies are small text files that are sent to your browser by a server used to operate our website and they are stored in the hard drive on your computer.

We at Buzzvil collect and use cookie information for the following purposes:

Purposes of use of cookies, etc.
    • To memorize your UID and provide convenience functions such as “Do not allow pop-up display” and auto-fill input fields
    • To provide targeted marketing and personalized marketing services.

How to disable cookies

You have the option to install cookies. As a result, you may allow all cookies by setting options in your web browser, confirm each time a cookie is stored, or refuse to store all cookies. However, if you refuse to install cookies, you may have difficulties in getting our service.

Example of setting method (In case of Internet Explorer)
  • How to set cookies
    • Click "Internet Options" in the "Tools" menu, then click the "Privacy Tab".
    • Go to "Settings" to set the cookie accepting level customized for you.
  • How to view received cookies
    • Select "Internet Options" from the "Tools" menu.
    • Click the "General" tab to go to "Settings" in "Search History" and click "View File" to see.
  • How to disable cookies
    • Select "Internet Options" from the "Tools" menu and click the "Privacy Tab".
    • Go to "Settings" and set it to "Block all cookies".

Measures to secure the safety of personal information

We at Buzzvil take the following technical, managerial and physical measures to ensure safety:
  • Establishment and implementation of internal management plan
    • We have established and implemented the internal management plan to handle personal information safely.
    • We confirm the implementation of personal information protection measures and compliance of the person in charge through our personal information protection-exclusive organization and if there is any problem found, we take promptly corrective measures.
  • Installation and operation of an access control device
    • We use an intrusion prevention system to control unauthorized access from the outside, and strive to equip all possible technical devices to secure security systematically.
  • Measures to prevent forgery and alternation of access records
    • We keep and manage the records on accessing the personal information processing system and use the security function to prevent the access records from being forged or altered.
  • Encryption of Personal Information
    • Your personal information is protected with the password and files and transmitted data are stored and managed in encrypted form. Important data is protected by separate security functions.
  • Countermeasures against hacking
    • We take measures to prevent damage caused by computer viruses with vaccine programs. Vaccine programs are updated regularly, and if a virus appears on a sudden, its vaccine is provided as soon as it is available to prevent personal information from being breached.
    • We employ a security device (SSL) that can securely transmit personal information on the network using the cryptographic algorithm.
    • In preparation for external intrusion such as hacking, we use an intrusion prevention system and a vulnerability analysis system for each server to ensure security.
    • We do not store personal information and general data together, but store them separately through separate servers.
  • Email unauthorized collection refusal policy
      • We at Buzzvil turn down unauthorized collection of posted e-mail addresses using an e-mail collection program or other technical devices. Violation may result in punishment under the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.

Privacy Protection Officer

In order to protect your personal information and handle complaints related to personal information, we at Buzzvil has appointed the following relevant departments and the privacy protection officer.

Privacy Protection Officer
    • Name: Young Lee
    • Department: Product and Engineering Team
    • Contact: contact@buzzvil.com

Privacy Protection Manager
    • Name: Jin Yoon
    • Department: Product and Engineering Team
    • Contact: contact@buzzvil.com

You can report any privacy-related complaints arising from the use of our services to the Privacy Protection Officer or the responsible department. We at Buzzvil will respond promptly and fully to your complaint. If you need to report or consult about personal information infringement, please contact any of the following organizations:
    • Anti-Corruption & Civil Rights Commission Personal Information Protection Commission: 044-200-7130 (sgeum@korea.kr)
    • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
    • National Police Agency Cyber Bureau: (without exchange number) 182 (cyberbureau.police.go.kr)
    • Personal Information Infringement Report Center: (without exchange number) 118 (privacy.kisa.or.kr)
    • Supreme (Public) Prosecutors’ Office Cyber Crime Division: (without exchange number) 1301 (www.spo.go.kr)
    • Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-550-9531~2)

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